Quality Above All
Quality processes and a safe manufacturing environment are critical elements of our success. After embracing the ISO standards, we became one of the first firms in our industry to have our quality management system ISO certified.
Our quality system process has paid huge dividends! Delivery times have improved. Reject rates have been reduced dramatically. Returns from customers have decreased, and our vendor supply base has improved.
The XTech factory environment also receives close attention within our Continuous Safety Improvement strategy. This employee-led program keeps the firm focused on ensuring safe working conditions and sensitivity to environmental issues.
Click here to view the
XTech TÜV Quality Certificate (PDF, 278KB)
[Read the XTech RoHS Bulletins]
Quality Policy
[Click here to view the official XTech Quality Policy (PDF, 336KB)] Our company policy is "Continuous Quality Improvement" (CQI) and respect for all interested parties. It is described in the following principles:
- Understand, and meet or exceed customer requirements while making a profit.
- Set and communicate company goals and provide a fun, safe and fulfilling work place.
- Recognize employee potential and encourage employee participation in meeting company goals.
- Identify, manage and continuously improve the company's business and Quality Management System processes and strive to do it right the first time.
- Understand the quality system and work together to address customer requirements.
- Support ongoing improvements to enhance overall performance.
- Use facts and data when making decisions.
- Develop and maintain good supplier relationships.
